9Wood  
Springfield, Oregon

9Wood markets itself as “Your Wood Ceiling Experts. Design to Delivery.”  They are an engineered-to-order manufacturer of wood ceilings, producing 100% custom products to a customer’s specifications.  And when the wood ceiling product is produced, it’s shipped to locations all across the United States (view their Portfolio of Projects Online).  9Wood relies on Zlien to manage and protect their lien rights across North America.

How Do You Use Zlien?

We use Zlien to be aware of our lien rights. We ship to many different states and without Zlien we would be unable to follow the many complexities of lien laws. We also use Zlien to file lien paperwork.

What Is Your Favorite Thing About Zlien’s Services?

All the research we don’t have to do on lien deadlines and requirements in each state. Also, the ability to track timelines and due dates.

What Is The Most Painful Thing About Mechanic Liens and Notice Management That Zlien Has Helped Solve?

Before we started using Zlien, we often missed notification deadlines because they were often much earlier than we expected them to be. Now we have advance notice for upcoming deadlines and don’t miss the narrow window of opportunity to preserve our lien rights.

How Has Zlien Improved Your Accounts Receivables Management?

We now avoid collection problems, since a timely-filed notification includes the General Contractor and owner and encourages our customer to pay us. All our big Accounts Receivable problems are from before we started using Zlien. We wish we would have started sooner.

Any Other Comments?

Liens, such a powerful part in a national construction company’s A/R collection arsenal, was outside our reach as a small company. Zlien has provided us with this powerful, but heretofore missing piece to a fully robust A/R collection program.